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FREQUENTLY
ASKED QUESTIONS (FAQs) AND HELP
If you have any
questions after reading the information on this page, call the CACI Corporate
Information Systems (CIS) Technical Assistance Center (TAC) at
703-679-3200. The TAC is open Monday through Friday from 7:30am to
8:00pm. If you have an emergency during after-hours or on weekends,
leave a message and the engineer on duty will be paged. Please leave
your name, the nature of the problem you are experiencing, and a phone number
you can be reached at in your message.
GENERAL
- How do I connect to the
CACI network using VPN?
- What is VPN?
- I am overwhelmed by this website. Where do I
start?
- Why won't this website work with Netscape?
- Where on the CACI network can I find the most current
McAfee VirusScan software?
- How do I uninstall the VPN software?
VPN INSTALLATION
- How do I install the VPN software?
- What does the "Unable to notify service of security
parameters" error message mean?
- What does the "must disable ICS" error message
mean?
- On which operating systems can I install the VPN
software?
- How do I determine which operating system I am using?
- Which option should I choose at the File Download
window?
- Which option should I choose at the Security Alert
window?
LOTUS NOTES
- How do I install and configure Lotus Notes?
- Why can't I access Lotus Notes now that I have installed
the client software?
- How do I configure Lotus Notes for replication?
DIALING IN
- Can I enable VPN over my AOL connection?
- How do I connect to CACI if I don't have an ISP?
Connectivity
- How can I test to make sure VPN is working correctly
after I install it?
- Can I access CostPoint, CPMRS or PDS over my VPN
connection?
- Why can't I see anything when I double click the Network
Neighborhood icon?
- Can I use VPN across a LAN at a client site to access
CACI's network?
- Will my home network affect VPN Traffic?
- Can I use VPN from behind a firewall?
- Can I use VPN from behind a proxy server?
- Can I use VPN from behind a router?
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