Invalid Or Unknown Charge Numbers

If a charge number related to your current direct work effort is not valid in the WebET system or not available from your manager the hours should be recorded to the “Suspense Code”. The "Suspense Code" appears as a "?" (?????.???? is required in the case of a Project String) and is found by selecting the Suspense Project under the Group Name if your Charge Code is unavailable.

In the "Lookup" dialog box above the entry for "Suspense Project" is chosen by highlighting the "Suspense Project".  Next you will highlight the "Replace this project string with a valid number" and press the "OK" button.  This will record the Suspense Account information on your timesheet.  Proceed with the following steps when using the Suspense Account.

  1. Enter the portion of the charge number that is valid or that is known;

  2. You must enter a line comment when using the Suspense Account;

  3. Click the "Comment" toolbar button to open a line Comment dialog box. The cursor must be in one of the fields on the left side of timesheet.  You may also use the Pop-up menu for the line comment.  See Pop-up Menu for more information on how to use this feature;  

  4. In the Comment box briefly identify the task in which a charge number is needed. No other comments should be indicated in this box;

  1. Record the related hours worked;

  2. Immediately inform your manager that you do not have a valid charge number. Hours worked should be recorded in a “suspense” state for only 24 hours. Accounting and managers will monitor hours charged to a “suspense code” throughout the pay period using the "Suspense Account Usage Report" on the CACINet Secure Info tab.

  3. Suspense code usage should be replaced as soon as the project string is available.  Use the next available line to record the correct information and hours.  The line with the suspense code should be deleted removing any hours recorded to the suspense code.

A timesheet cannot be signed and processed if the charge number has a “?” and is therefore in a “suspense” state.